Our Manchester Data Centre Specifications

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Security

Accreditations

Our Datacentre is ISO27001 certified so that you can rest assured that your data is protected to the highest standard – our certificate is also available on request

Location

Our data centre is located within a highly secure, gated and access-controlled site, further fortified with anti-climb fencing. Designed for ultimate discretion, there is no visible external signage indicating its purpose to ensure an extra layer of protection against unauthorised attention. Alongside this, the site has dedicated 24-hour manned security that is further reinforced with overnight guard dog presence

Access Control

We have extensive CCTV coverage with 30 days’ storage – both internal and external – and the data hall can only be accessed by authorised personnel using electronic security fobs for auditing purposes. Our intruder alarm system is police-linked and monitored 24×7 by an alarm receiving centre. Site visits are strictly by appointment only and restricted to visitors areas only. Customer access is available only to pre-authorised individuals and upon presentation of suitable ID

Connectivity

Resilience

Fully redundant connectivity is provided through dual independent networks with automatic failover, ensuring your operations remain uninterrupted even if one path fails. We are carrier-neutral, offering you the flexibility to choose your preferred providers and boast diverse points of entry for all connections – a multi layered approach to guarantee maximum uptime and resilient access to your data. Connections are actively monitored by us 24/7 so we detect any issues before it can impact your operations

Network Providers & Core Network

We are partnered with: Metronet, Cogent, Level3, BT and Virgin Media. Most other providers are available through peering and point-to-point arrangements. Our core networks use Cisco equipment and is managed by our own team of dedicated engineers, round the clock

Power & UPS

Our data centre power is supplied by an on-site sub-station and routed through automatic generator/UPS transfer panels to ensure continuity. In the event of a mains power failure, customers are protected through our N+1 Riello high-capacity UPS (Uninterruptible Power) system. In the event of a long mains power outage, we have an on-site three-phase diesel generator that can be run for an indefinite period of time. This redundant power infrastructure ensures your services remian online and accessible regardless of external conditions

Fire Protection

Our data centre features an array of multi-zone smoke and heat sensors which provide early warning of even the slightest hint of a fire risk. This system is integrated with our robust alarm infrastructure and is continuously monitored 24/7 – both by our dedicated on-site team and through redundant external monitoring services

Cooling & Environmental Monitoring

We have 3 powerful Airedale coolers to keep the data hall at a consistent temperature all year round and to provide resiliency in the event of a unit failing. We also have extensive environmental monitoring in place to detect excessive humidity, moisture or water ingress at key points of the building

Support

Unlike some providers, we provide technical support and assistance directly from our friendly engineers. No need to go through a non-technical helpdesk. We are happy to be contacted via email, phone or web chat or you can even drop in person and have a coffee with us!