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Home » Support » Frequently Asked Questions
Are your servers hosted in the UK?
Are there any setup fees?
Do your servers come with Plesk or cPanel?
How long will it take to have our dedicated server provisioned?
What can I install on my server?
Where is your data centre?
Do you own the data centre?
Can I have a tour of your data centre?
How much notice do you need to visit?
What security systems do you have in place?
Do your cloud servers have dedicated IPs?
How long will it take to have our cloud server provisioned?
What is my bandwidth allowance on my cloud server?
What does remote hands cover?
What hours of support do you provide for hardware failures?
What shall I do if I have problems with my server?
Can I install my own operating system?
What network speeds do you provide?
How much are additional IPs?
Do offer DDoS Protection?
Can I get IPv6?
Can I have more bandwidth?
Do you backup my server?
How do I make an order?
What payment methods do you accept?
What is the minimum contract period?