• Technical Support

    Having a problem? Need to raise a ticket? Or just need a bit of guidance? We have a trusted and highly experienced Support team waiting to help you resolve any issues quickly and efficiently. 

    You’ll find all the information you need here to contact us. Call us on 0161 464 6101 or email us at support@datacentreplus.co.uk

    Alternatively, if you’re having problems with your current hosting provider or struggling due to COVID-19 don’t hesitate to get in touch to see how we can help hello@datacentreplus.co.uk

     

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     Find out more about our business continuity plan and our response to COVID-19.

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    Support Information

    You can contact us via our ticketing system, email or live chat. Click for more information.

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    Technical Support

    Raise a Ticket

    Need assistance? Click below to raise a ticket to contact our support team. Our friendly engineers are on hand 24x7x365 to help deal with your queries.

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    Knowledge Base

    We’ve put together a bank of articles to help you become a technical wizard with your servers. You’ll also find some tools that would make your life easier.

    Knowledge Base

    Most commonly asked questions

    Why Datacentreplus Support?

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     We’re here when you need us the most
     Easy to contact us
     24×7 Helpdesk & UK Support
     15 minutes emergency response time
     99.99% uptime guarantee

    Technical Support

    Contact options to suit you

     Support portal
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    Server Management

    Highly Experienced Team

     Dedicated Account Manager 
     100% UK-based teams
     100% of our support team are on-site
     All support provided by qualified Windows/Linux/Server engineers
     Combined 60 years of technical experience 

    Secure Cloud Network

    Security

     ISO27001 certified Data Centre
     24/7 onsite security with CCTV operation
     FirewallPLUS protection
     Annual security audits
     Anti-Virus Protection

     

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