Cloud Hosting

Cloud Servers

  • What is the minimum contract period?

    Our minimum contract period is usually 12 months.

  • How long will it take to have our cloud server provisioned?

    Typically, our dedicated servers can be provisioned in 30 minutes of payment.Server provisioning occurs during office hours. Our office hours are 8:30am to 6pm – Monday to Friday.

  • Do your cloud servers have a dedicated IP?

    Yes, all our cloud servers come with 1 dedicated IP address.

    Additional IP’s are available for £2 per IP/ month

  • Do your servers come with Plesk or cPanel?

    Our servers do not come with control panels as standard. However, you can configure your server package to include one for an additional cost.

    We offer 2 of the most popular and most used control panels, cPanel and Plesk. If there is a specific version of cPanel or Plesk that you require, please get in touch and we’ll see if it is available.

    You can of course, use and install other control panels provided that they do not violate our terms and conditions.terms and conditions.

    If you require more guidance on which control panel to use between cPanel or Plesk, read our article here.

  • Can I have a tour of your data centre?

    Tour of our data centre facilities is reserved for customers who are looking for colocation services with Datacentreplus.If you would like to visit the data centre, we must receive at least 24 hours notice.

    You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data centre failing these requirements.To arrange a visit to our data centre, please contact us via email, phone or chat. Contact details could be found here.

Sign up to our newsletter

Stay up to date with the latest from Datacentreplus!