Our Manchester Data Centre Specifications
Visit our privately-owned state of the art, secure and highly resilient ISO27001 certified data centre.
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Security
Certifications
Our Datacentre is ISO27001 certified so that you can rest assured that your data is protected to the highest standard. Certificate available on request.
Click here to download our GDPR compliance statement.
Location
Our facility is in a gated access-controlled site with anti-climb fencing and no visible signage to indicate that it is a data centre.
Perimeter Security
The site is protected via 24-hour manned security and overnight guard dog presence.
Alarm
The intruder alarm system is police-linked and monitored 24×7 by an alarm receiving centre.
Access Control
We have extensive CCTV coverage with 30 days’ storage – both internal and external – and the data hall can only be accessed by authorised personnel using electronic security fobs for auditing purposes.
Visitor Management
Site visits are strictly by appointment only and restricted to visitors areas only. Customer access is available only to pre-authorised individuals and upon presentation of suitable ID.
Connectivity
Resilience
Fully redundant connectivity is provided through dual independent networks, with automatic failover. We are carrier-neutral and have diverse points of entry.
Network Providers
We are partnered with: Metronet, Cogent, Level3, BT and Virgin Media. Most other providers are available through peering and point-to-point arrangements.
Network Hand-off
Copper or fibre.
Core Network
Our core networks use Cisco equipment and is managed by our own engineers.
Security
Connections are actively monitored by us 24/7 so we detect any issues before it can impact our customers.
Cabinet Specifications
Cabinet Configuration
We use standard 42U racks measuring 600mm wide and 1000mm deep.
Quarter (shared) – up to 10u
Quarter (private) – up to 10u
Half (private) – up to 20u
Full Rack – up to 42u
Power Configuration
1 – 32 amps
Single or Dual Feed (optional)
Supplied via IEC C13 connectors rack mounted
Power & UPS
Our data centre power is supplied by an on-site sub-station and routed through automatic generator/UPS transfer panels to ensure continuity. In the event of a mains power failure, customers are protected through our N+1 Riello high-capacity UPS (Uninterruptible Power) system. In the event of a long mains power outage, we have an on-site three-phase diesel generator that can be run for an indefinite period of time.
Fire Protection
The data centre is equipped with multiple smoke and heat sensors to provide early warning of any fire risks. The fire detection system is linked to our alarm system and is monitored 24 x7 through our own systems and via external monitoring.
Cooling & Environmental Monitoring
We have 3 powerful Airedale coolers to keep the data hall at a consistent temperature all year round and to provide resiliency in the event of a unit failing. We also have extensive environmental monitoring in place to detect excessive humidity, moisture or water ingress at key points of the building.
Support
Unlike some providers, we provide technical support and assistance directly from our engineers. No need to go through a non-technical helpdesk. We are happy to be contacted via email, phone or web chat or you can even drop in person and have a coffee with us!
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