• Our Manchester Data Centre Specifications

    Visit our privately-owned state of the art, secure and highly resilient ISO27001 certified data centre.

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    Managed Servers

    Security

    Certifications

    We have both ISO27001 and ISO9001 certifications so that you can rest assured that your data is protected to the highest standard. Certificates are available on request.

    Click here to download our GDPR compliance statement.

    Location  

    Our facility is in a gated access-controlled site with anti-climb fencing and no visible signage to indicate that it is a data centre.

    Perimeter Security

    The site is protected via 24-hour manned security and overnight guard dog presence.

    Alarm

    The intruder alarm system is police-linked and monitored 24×7 by an alarm receiving centre.

    Access Control

    We have extensive CCTV coverage with 30 days’ storage – both internal and external – and the data hall can only be accessed by authorised personnel using electronic security fobs for auditing purposes.

    Visitor Management

    Site visits are strictly by appointment only and restricted to visitors areas only. Customer access is available only to pre-authorised individuals and upon presentation of suitable ID.

    Connectivity

    Resilience

    Fully redundant connectivity is provided through dual independent networks, with automatic failover. We are carrier-neutral and have diverse points of entry.

    Network Providers

    We are partnered with: Metronet, Cogent, Level3, BT and Virgin Media. Most other providers are available through peering and point-to-point arrangements.

    Network Hand-off

    Copper or fibre.

    Core Network

    Our core networks use Cisco equipment and is managed by our own engineers.

    Security

    Connections are actively monitored by us 24/7 so we detect any issues before it can impact our customers.

    Cabinet Specifications

    Cabinet Configuration

    We use standard 42U racks measuring 600mm wide and 1000mm deep.

    Quarter (shared) – up to 10u

    Quarter (private) – up to 10u

    Half (private) – up to 20u

    Full Rack – up to 42u

    Power Configuration

    1 – 32 amps

    Single or Dual Feed (optional)

    Supplied via IEC C13 connectors rack mounted

    Power & UPS

    Our data centre power is supplied by an on-site sub-station and routed through automatic generator/UPS transfer panels to ensure continuity. In the event of a mains power failure, customers are protected through our N+1 Riello high-capacity UPS (Uninterruptible Power) system. In the event of a long mains power outage, we have an on-site three-phase diesel generator that can be run for an indefinite period of time.

    Fire Protection 

    The data centre is equipped with multiple smoke and heat sensors to provide early warning of any fire risks. The fire detection system is linked to our alarm system and is monitored 24 x7 through our own systems and via external monitoring.

    Cooling & Environmental Monitoring 

    We have 3 powerful Airedale coolers to keep the data hall at a consistent temperature all year round and to provide resiliency in the event of a unit failing. We also have extensive environmental monitoring in place to detect excessive humidity, moisture or water ingress at key points of the building.

    Support

    Unlike some providers, we provide technical support and assistance directly from our engineers. No need to go through a non-technical helpdesk. We are happy to be contacted via email, phone or web chat or you can even drop in person and have a coffee with us!

     

     

     

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